HCR ManorCare: Caring Philosophy

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Our employees are the cornerstone to HCR ManorCare’s commitment to caring. Working in the health care environment can be very demanding, and it is our goal to provide the tools to help our employees understand and commit to the philosophy that defines our culture.

	Our Vision statement reinforces our dedication and the level of service needed to provide the utmost in quality care in a caring environment. Our Vision
	Our Ten Commandments of Caring are posted in every facility and reinforce our belief that serving and satisfying our most discriminating customers is how we measure success. 10 Commandments
	Our comprehensive training reinforces the helpful, caring and responsive nature that lives within our employees. This training is the company’s Circle of Care program, our philosophy that focuses on how we should treat one another. Circle of Care
	Our home health care and hospice employees work hard to keep the Heartland Caring Promises which preserve patient dignity and reinforce the respect and caring compassion patients deserve. Our Caring Promises
	In our centers that provide specialized Alzheimer’ care, we make a special commitment to the patients and their families struggling with this disease. Commitment to Alzheimer's