"Your Therapy department was outstanding."
"The professionalism, compassion, expertise and sincere commitment to providing excellent care are to be praised."
"I received the best care."
"Your staff at ManorCare Wilmette is wonderful."
Each year we make promises to ourselves that we will commit to some sort of self-improvement. This year, 2015, is a time to stick to them.
"Everyone was very cheerful, friendly and helpful."
The decision to have a joint replaced is a difficult one for many.