• What changes have been made as the COVID-19 pandemic continues? (March 23, 2020)

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  • What visitation restrictions have you implemented?

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  • Why are you restricting individuals from entering your center or community?

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  • Why are we taking such precautionary measures?

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  • What should visitors do?

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  • Why are we asking to take your temperature?

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  • Should I be concerned?

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  • Why are you asking for my contact information?

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  • Should families who are worried move their loved ones out of skilled nursing centers or assisted living communities?

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  • How concerned are you for skilled nursing center or assisted living residents?

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  • What face mask protocols are you implementing?

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  • Are you having trouble getting things like masks and gowns?

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  • What activities are you doing to help reduce social isolation during restricted visitations?

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  • Who are the essential personnel allowed in facilities?

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  • How can I stay connected with my loved one who is one of your communities or center?

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