Our People

The Heart Of Our Company

Their skill and expertise are essential in providing the excellent care our patients and residents receive on a daily basis. From caring for diseases and disorders, to providing support to patients and their loved ones, our employees are determined to bring comfort and hope to all.

Our Reach

Every day, our people demonstrate the compassion to care in concert with the capacity to adapt to a dynamic industry and a changing health care landscape.

Our primary focus is on senior health. Each year, we admit and care for over 195,000 patients and residents nationwide.


Champions Of Caring

Each quarter, HCR ManorCare recognizes employees across the country for the extraordinary care they provide. Get to know the individuals who make a real difference every day.

Meet Our Champions

Long Tenured Employees

At HCR ManorCare, we provide experiences, training and education for employees to help them provide high-quality care, enhance their job satisfaction and assist their growth into more responsible positions. Our staff retention rate is extremely high as evidenced by the numbers.

Read Their Stories

Developing Our Leaders

The overall objective of HCR ManorCare’s Leadership Development Program is to identify, recognize and develop our high-potential employees in preparation for them to be considered for more senior, critical positions within the company. It means identifying those individuals whose attributes single them out as ones who aspire to more responsibility, who have the talent and skills to be effective in a more senior role and who are committed to building a long-term career with HCR ManorCare.

Supervisors are asked to evaluate those employees who have already attained a high degree of responsibility and who are viewed to have the potential to do even more. These employees are then mentored and given opportunities to expand their knowledge, skills and experience. It is part of a current leader’s responsibilities to be watchful for talent and include appropriate candidates in the Leadership Development Program.

The goal of our Leadership Development Program is to have highly skilled and tenured individuals in leadership roles and ensure we are providing opportunities to support and engage our high-potential employees in preparing them to be our future leaders.

Andrew Defosses

Andrew Defosses joined the company as a marketing director at Arden Courts of Palm Harbor, Florida. He then advanced to executive director at Arden Courts of Seminole, Florida, where he served the residents, families and employees for nearly five years. Next, Andrew was promoted to regional director of operations (RDO), and today as RDO has responsibility for 11 memory care communities throughout Illinois, Michigan and Connecticut.

Nate Snyder

Nate Snyder joined the company as an RN case manager for Heartland Hospice of Fort Wayne, Indiana. He was then promoted to patient care coordinator and subsequently director of professional services for the Fort Wayne agency. Next, he was promoted to administrator for Heartland Hospice of Fort Wayne and had responsibility for the startup of our South Bend, Indiana hospice agency. He was then promoted to regional director of operations with responsibility for our Indiana and northern Ohio home care and hospice agencies and now serves as the General Manager for Heartland Home Health & Hospice's Central Division.


Education And Training

HCR ManorCare is committed to employee growth and development by providing high-quality learning and professional continuing education opportunities. Employees can learn and reinforce their knowledge and skills through a variety of learning modalities, including the HCR ManorCare University. The university is a state-of-the-art learning management system that enables 24/7 delivery, tracking, reporting and administration of learning content. Since launching the learning management system, over 12 million online courses, tests, materials and curricula have been completed by employees in over 50 subject areas. Employees have completed over 1.5 million courses in 2017 alone.

Looking For More Information?

Visit Our Health & Wellness Resources Page To Browse Relevant Topics

Health & Wellness Resources

Join Our Team

Every team member makes a difference at HCR ManorCare. Late nights. Early mornings. Our results don't always conform to a set schedule. The lives we touch, the change we inspire, the independence we create—our work is just as critical as the ER. And it all begins with our patients in mind.

View Our Careers Site